Our Realtor Jon Trumble made our house buying experience enjoyable and stress free. I am glad we chose to work with Ask Cathy Marketing Group and I would recommend them to friends and family.

Cathy, Kelley, and the entire Ask Cathy team are an absolute joy to work with! They are professional, responsive, and extremely knowledgeable of the market. Cathy’s team has sold two houses for me now and if I ever move again I can’t imagine calling anyone else.

We worked with Shea Painter on our home sale. She has helped us with several of our properties over the past 10 years and with every one she has been amazing! She had gotten us 2 home sales at above asking within 36 hours and has negotiated a fair price for the home we bought. She’s professional and amazing to work with!

I worked with Pam Bardy at the Ask Kathy Marketing Group and she was wonderful. I live out of state and had an investment property that was badly neglected. Pam helped my contractor and I walk through the process of the rehab and made it smooth and simple. She was my eyes and ear through the rehab process which gave me great peace of mind. After the rehab was done, we sold the house in one day. I couldn’t have asked for a better team and purchase experience. I highly recommend Pam at the Ask Cathy Team.

I have moved a number of times and have dealt with several agents through the years. Having had a little bit of experience with that I must say I was very impressed with Pam Bardy. She is on top of things, has a multitude of resources for all those last minute unexpected things that need to be taken care of, and is very knowledgeable in her field. Would highly recommend her and her company to anyone buying or selling a house.

Allison Lackey not only sold our home in just a few hours, but she was available for us every step of the way. Showing up for each step of the process, being there to make sure all of the t’s were crossed and I’s were dotted! I knew that we were in good hands, and trusted Allison to get things done with her attention to every detail, and absolute professionalism.

My husband and I could not have imagined our home buying experience to go over so well. We worked with Allison Lackey and she really went above and beyond to help us. We got into contact with her, selected and viewed homes and put an offer in on our new house within a week. It was so quick and easy and Allison was always willing to answer our questions and she was always so easy to get in contact with. We would recommend her over and over again and we would definitely come back to her again if we were moving.

Words are not enough to describe how special Pam is. But I can say she is everything you need and beyond from a professional realtor. She is sweet, she is smart, she is professional and always looking out for you to get you the best possible deal. If I could give her a 10 star, I would! We are so fortunate to have met and worked with her. Her team members are also excellent! I would work with her again in heartbeat!

My husband and I had the pleasure of working with Allison Lackey during our home buying and home selling this last year. Allison was so patient, listening to our needs for our home, and helping us to find exactly what we were looking for. We are so thankful to have had such a thoughtful, caring realtor for our home buying and home selling journey. Thank you to Allison and the amazing Keller Williams Team!

John Trumble helped us buy our house. He is very patient and an excellent source of information. I would highly recommend him to anyone looking to buy or sell a house. He is a great guy!

Thank you to everyone at Ask Cathy Realty for making our home search as smooth as possible.  Pam  was very knowledgeable about available housing.   She was patient with us as we were unsure  of the type of housing we were seeking.   She is no larger that a hiccup and is filled with energy.  Would recommend her at any time.

John Trumble worked with us on finding our new home. He was more than knowledgeable and able to go the extra mile to find us what we were looking for. I would highly recommend John to anyone who is looking for an experience agent. Thanks

This was my first home buying experience and Mike and his team helped make the process go smooth as silk.  Communication was very responsive and Mike’s knowledge of the local market, things to check when looking at homes, and the entire buying process gave me the confidence I made the right choice. I would choose to use Mike again in an instant.

Cathy and team did an outstanding job of marketing my property and found just the right buyer for my home. They are always available for other subjects as well and advise within their scope of expertise!!! Highly recommend!!!!!!!

Mike Hodges did a great job getting us to our new home. We weren’t exactly sure what we wanted, and he was more than willing to help us consider our options and look around. He’s honest and forthcoming, while also being fair and informative. There are so many aspects of a home that need to be considered when purchased and Mike’s expertise about condition, maintenance, and future costs are invaluable. Really appreciate him and you will too!

Ask Cathy’s team approach means you have the entire group working toward your sale or purchase–or both–as they did for us. Highly professional and helped us navigate through every step with ease.  Mike Hodges and Shea Painter were great to work with!

My wife and I recently purchased our first home together. Pam Bardy was wonderful. She was always available to answer questions and gave us some great advice. You hear about how difficult it can be to purchase a home. We had nothing but great experiences. Pam went above and beyond to help us.  Mike Medlock was also a big help. We highly recommend them!

I worked with Pam Bardy and her team and she was absolutely wonderful. She was patient and she listened and took need to everything I said. She did her absolute best to make sure all my needs were met!!!

Pam was truly a blessing to have as our real estate agent! She worked for several months to help us find the perfect fit for our needs in buying a house as soon as our sold in another city. She always kept us informed as to what was going on, trust her in every aspect of buying a new home. Would  recommend her highly for any of your real estate needs. Just love her!

Scott met us on numerous occasions with little notice. He was able to help us find the home we desired. Ask Cathy Marketing Group made the process as easy as it could be.

Feel confident that Cathy and her team will do an excellent job. We had some challenges in the sale of our home and Cathy tackled them head on and got the job done. Her experience and energy was evident in the sale of our home!

In this market, it’s important to have somebody that you can trust on your side. Scott Ainsworth not only did our open house for us, but got us into our dream home. He was available at the drop of a hat to show us homes, and was able to point out things in the homes we looked at that we wouldn’t have thought  to look for. He was funny and personable, and we felt comfortable with him helping us make this big decision. The biggest reason that I would recommend Scott is that on the day that we closed, our buyers had an issue and they didn’t show up for closing. This almost prevented us from getting into our home, and we had a caravan of people that had come up to help us, plus two very carsick dogs. Scott handled the matter quickly and professional, and saved the day. I wouldn’t hesitate to recommend him to anybody.

I have nothing but the highest praise for Pam. From our initial meeting to final close, she was the friend, agent, counselor we needed to navigate the sales process. She was there for every question, concern, guidance issue we encountered throughout the sales process. Very professional in every  way, I would highly recommend her and the Ask Cathy team. I would not hesitate to recommend her to anyone in need of an agent. Chose Pam, you will not regret your decision, she’s the best.

Pam Bardy is very knowledgeable in all aspects of Real Estate. Her friendly, expertise helped me to find a great home! She is readily available and responds quickly to phone calls and questions.

Working with Pam was the most pleasant experience! She is extremely personable and makes you feel so comfortable. I couldn’t imagine having anyone else help us sell our home! I highly recommend her for anyone looking to sell their home!

Pam helped me sell a house that needed some help. From the time the house hit the market until it sold 3 days and 3 hours later, Pam and her staff were available to direct the inquiries and advise me on my options. This was over the Thanksgiving holiday. The whole transaction was very  professional and I would not hesitate to use her services again. I highly recommend her.

Pam went above and beyond to help me get my house on the market and close the sale. She heavily researched the area and I was impressed with the entire team she has behind her to get things done. They were timely, efficient, helpful and motivational. I will be using them again when I’m ready to buy a new home!

Pam Bardy was my super 5 star seller’s agent – a shining star! WOW, she did a terrific marketing job for me! Pam exceeded all of my expectations of a seller’s agent. She was patient, quick to respond to my questions and a very knowledgeable agent. The sale of my house was quick, painless and  stress-free for me. If you are looking for a super star agent (in the Kansas City area) to assist you in buying or selling your home, the AskCathy Keller Williams/Lee’s Summit, Mo. group is the agency to call. I would highly recommend Pam Bardy for all your real estate needs! Thank you, Pam Bardy!!!

Pam did a wonderful job representing us and always had our best intentions in mind! She was a true advocate for us and got our home sold fast! We were pleased that she always responded quickly to our calls, texts, and emails!

Pam was great to work with. Very helpful and always available to look at a house. Went out of her way to get access to new listings. Her experience gave us an upper hand in negotiations and ultimately got us the house we wanted in a tough bidding market. I’d recommend her to anyone. Thanks, Pam!

Pam was an amazing agent for us. She made buying our home as smooth as she could in every way. When were concerned she remained calm. Pam worked hard and did what few thought possible. We’re in the neighborhood we want to be in. In a great home. Ask Cathy rocks!

Pam had wonderful suggestions that sold our house quickly we would definitely work with her again. Thank you Pam. It is wonderful to have that burden off my mind.

I would highly recommend Pam Bardy as your next realtor. I had a niche’ market I was appealing to. My home was designed to be 100% wheelchair accessible so right out of the gate it was tough. Pam’s assurance, professionalism and communication were fantastic. I could count on Pam to call and do  a check in. She did a great job of keeping me informed of the market and feed back my home was getting. I was very blessed to have Pam on my team. Call her today!!!!

I had two offers in a couple of days on market. When Cathy did my walk through to take pictures she had a list of simple easy inexpensive ideas that really made the difference to get top dollar. I have bought and sold houses with Cathy and her team. Always a pleasure to work with and very  professional.

The Ask Cathy team is a well organized company that works together to put the customers first. If you are looking for real estate agents that are strictly professional yet at the same time offer a personal touch, then Pam Bardy and Brittany McConnell are the two professionals that you want. We  thank the Ask Cathy team for all of the wonderful help and support you have given us throughout our moving process.

Pam is the absolute best! Very knowledgeable and willing to do whatever it took to get our home sold. Wonderful at communication and available to help whenever we needed her for anything. Highly recommend her.

Mikhel was great to work with. She did everything we asked & supported our decisions. Great with kids which is nice when the little ones have to come along. Would def work with her again.

Being the first time of me selling a home Pam and her team made the process easy. They were always available to answer any questions and very helpful. I would definitely recommend them for your next home purchase or if you’re selling your home, you won’t be disappointed.

The Ask Cathy group handled both my sale in Blue Springs and buying a new home in Lee’s Summit. Great team at this office! I have already referred friends.

Pam Bardy is a ‘gift’ within the industry. If you are selling/buying a home, you really need to look no further. My process for purchasing my new home was seamless with Pam. I was able to view homes very aggressively in order to find the perfect fit and I attribute this all to Pam and her  diligence! The experience with Pam Bardy was excellent and I am a client for life! Thank you Pam!

Pam and her team were great to work with. She had our home sold in 4 months. She is very knowledgeable about real estate and I highly recommend her. She answered all our questions and always returned our calls. I wish we had found her sooner.

Angie Gonzalez gave us a great selection to choose from, super friendly. Showed us exactly what we were looking for, she let us walk through the homes and pointed out the positive and negative things in each home. Everything I would want from a Real Estate Agent!

This team is amazing!!! Not only did they help us find the house of our dreams but also helped us sell our old house at top dollar! Very friendly and professional! Highly recommend and we would use again in the future….. way in the future, not moving for a while.

Pam is a great realtor who made our job of both buying and selling a house much easier. She has a good handle on the current real estate market and knows how to appropriately price a home for sale. She also knows what items to negotiate when it comes to things that should that be repaired before  the sale. We met Pam while looking by ourselves at house that we did not purchase but she was nice and took such an interest is us that we decided to work with her as our realtor. We can’t recommend her more highly. Many thanks.

The Ask Cathy Team was very helpful and knowledgeable of everything. They weren’t trying to push a sell or force me into buying and they were there to answer all of my questions. I highly recommend Ask Cathy to anyone looking to buy a new place, especially first time buyers!

Me, my husband, and kids moved to Pleasant Hill Missouri from Georgia. We worked with MikHel Coe and she was amazing. It was a really long process moving 800 miles away and she was with us every step of the way encouraging us. She went out of her way to make sure we got the best house for us. I had  a lot of questions because this was the first time we bought a home and she was more than willing to answer them. This was a very difficult move for us but having MikHel there really meant a lot to us. I would highly recommend her if you’re looking to buy a home.

Pam was very quick to respond to every question I had and spent a great amount of time helping my wife and I find the perfect house for our situation. She went above and beyond with her advice and professionalism and was instrumental in our efforts to make the best deal. I would and will  recommend Pam and the Ask Cathy group to anyone who is looking for real professionals in the real estate game. Thanks gang!

We worked with Pam Bardy who is great. We looked over large parts of the KC metro area and at many houses over a period of several months. Our home search took a while but that was because we very specific in what we were looking for and there weren’t many houses that were suitable candidates.   Pam was always enthusiastic and very patient with us throughout the search. When we finally found the right one she made sure the closing process was smooth and everything according to schedule. We would recommend her to anyone who is looking to buy a home.

I had a great experience working with Pam Bardy and the Ask Cathy group. This team of Realtors are the very best I have ever had the opportunity to work with. I have a special challenge because I am blind. Pam Bardy worked hard for me. She is very professional and very caring. She made sure I  was well taken care of and communicated all the details of the home and the process in an excellent manner. Overall, I am so happy with my new home and I would highly recommend Pam.

Pamela Bardy and the Ask Cathy Group was amazing! She delivered top notch expertise from the beginning of our journey all the way to the end. She met us on a Thursday evening in tornadic weather to discover our new home. She was always available, very flexible, and determined to help us find our  dream home. Pam was very knowledgeable about the inspection/appraisal process and guided us through it all. Not only did she educate us on the buying process but she gave us great tips to maintain our home. I highly recommend Pamela Bardy and the Ask Cathy consulting group on the purchase of your new/next home!

I had the great fortune to come across Pam Bardy with Ask Cathy’s group. She served me beyond my expectations. She found the perfect house for me.She picked up the slack for me during the process so I never missed a day of work. She found all the people I needed to complete the process to make it a  better transition. And the other staff..top notch with the paperwork process. .I would again gladly use this groups service. It’s the best I have seen. Integrity, dedicated, fast , efficient and most of all pleasant to work with. I would highly recommend Pam Bardy and her group.

I worked with Pam Bardy who was very patient and helpful in helping me find the right home for me and my family. She knew the area very well and was very attentive to my specific needs. She helped guide me through the process and provided helpful information on lenders. The process was smooth  from start to finish. I highly recommend the services of Pam Bardy and the Ask Cathy team.

Pam and everyone we worked with on the team were exceptional. All were professional, gave timely responses, and easy to work with and get a hold of when needed. We knew that someone was with us every step of the way and things ended with seamless transactions and us in our new home that we love and  in the exact location we were hoping for. We would recommend the group to anyone!

My experience with Pam Bardy was an enjoyable all around even if our sale was stressful at times (not her fault). I would definitely revisit this agency and realtor should I need to relocate.

We have bought or sold 5 properties with Cathy and her team over the past 4 years and have been super satisfied with each transaction. Our latest experience was finding my daughter her first property. Even though the price point was considerably less than dealings that we have had in the past my  daughter was treated as if she was a million dollar buyer. Not many realtors would give a first time home buyer with a limited budget that kind of attention.

We worked with Pam and have only wonderful things to say about her and the entire experience. We were only in town for a few days to find a house and she spent hours with us touring houses and worked tirelessly to find one that we loved! She is incredibly knowledgeable of the local market and home  buying process and made us feel at ease throughout the process. As first-time home buyers we really appreciated her advice and thanks to her, everything went smoothly! Highly recommend!

Pam was AMAZING to work with. I am a first time homeowner and she made the process seamless and comfortable. Very knowledgeable and willing to help with all of my quirky needs and questions. I highly recommend using Cathy and her team when it comes to finding a home.

Cathy made selling my home as easy as this difficult process could be. Cathy and her team helped us maximize the amount of money we could get for our home and guided us through every step of the way, ultimately leading to me accepting an above asking price offer within 24 hours of listing my home.  WOW! Her knowledge and experience was invaluable because this was my first time selling a home.

I recently worked with Pam Bardy on a new home purchase. This was my first ever home purchase, and although I had extensive research beforehand, I did not know everything. Pam did a great job guiding me through the process, and she was very responsive and stayed on top of everything. In all, this was a great experience and I would highly recommend Pam’s services to any home buyer. I am very satisfied, and loving my new home!

Pam Bardy with the Ask Cathy group is the absolute greatest! She exceeded our expectations and continuously went above and beyond in helping us purchase our new home. We were first time buyers and she always made sure we were in ‘the know’ every step of the way. She was extremely organized, thorough, and she seemed to really care about finding us the perfect home. We had such a fantastic first time home buying experience and we have Pam to thank for that!

Pam Bardy was absolutely amazing in helping us find our new home. I cannot believe how thorough, caring, organized, and responsive she was throughout the entire process. We are first time homebuyers and we were blessed to have someone as amazing as Pam to be our realtor. She was always one step  ahead and made sure to find the answer to every question we had.

We worked with Cathy to sell our house and were very happy with her services. She helped us sell in a very short period of time and we got a fair price on house. We also worked with Pam Bardy to find a new house. She was fantastic and did some extra digging to help us find exactly what we wanted! I  love that they didn’t let us settle for just ‘ok.’

Cathy and her whole team delivered what they promised in a very professional manner. Always courteous and fun to be around. They told us if they couldn’t sell our home in 6 to 8 weeks, then they were doing something wrong. And they delivered in a very positive way. We would recommend Cathy and  her team to anyone we know and have done so! We wish we had met her sooner! The stager and photographer made a huge difference in how the house was marketed on the internet. The traffic increased from our previous listing agent and due to the increased showings we got a great buyer quickly.

We have moved many times and purchased many homes all over the USA. This team is the best ever! We would highly recommend them. Cathy sold our home fast, we never had to call her about any matter, they gave us all the answers before we ever needed to ask. Thanks, Cathy and team! Jerry and  Nancy Pace, formerly Lee’s Summit, Missouri, now Boulder, Colorado.

Cathy was not just a realtor who sold my house, she was a friend, a financial adviser, a therapist, and anything in-between! I wanted to start this process a while ago, and she helped me realize I wasn’t in the best situation to sell at the time. There was never pressure, and I felt like my  personal and financial well being mattered to her. It was never about getting another sale, because she took a personal interest. That being said, when the time was right, she walked me through the process every step of the way. The entire selling and buying process was so easy, and everyone on her team has been such a joy to work with. I have and will recommend Cathy and her team to anyone I know.

We have worked with Cathy and her team as both buyer and seller. They are fantastic and I highly recommend them to anyone. They are responsive and in tune to the needs of their clients. We were very slow to move forward as we wanted to find something just right and we never felt rushed. Each our  questions was answered and advice provided as needed. Cathy and her team are the best in the business and will amaze you at every turn!

Cathy and her team were absolutely amazing! She got us list price while only having the house on the market for two weeks! She kept us informed throughout the entire process and was just wonderful to work with. I would recommend her to anyone looking to buy or sell a home.

This is the second time we have used Cathy to both buy and sell our homes. She takes the time to really learn about what it is you want in your new home as well as in determining what is an appropriate price for the one you are selling. She goes with you to look at homes and has a keen eye for what  is both good and bad about a prospective purchase, and it actually fun and a learning experience to go with her! The other members of her office staff are also quite able in assisting and they always respond quickly to any questions or needs you may have.

Mike did a superb job on getting us into our new house and helping Pam to sell our previous home. He gave us information on thing we needed for our new house and contact to get the job done. It is always nice to know someone you can trust and welcome us into a new family of friends. GREAT job MIKE

Cathy~

Jason & I both want you to know we appreciate your thoughtfulness & generosity in leaving us a welcoming gift! We’re grateful to have found our home after looking so long.

Sincerely –

Tiffany Wissman

Thank you for all your help. You have been great to work with. I’m very happy with this home. Thanks again for working with us!

We would recommend Cathy to our friends. She was very helpful, easy to work with and very responsive.

Cathy,

I wanted to thank you tremendously for all your help in helping us find a home. We will definitely look you up when we change our mind again.

Sincerely,

Tara McMiller

Dear Cathy,

Words cannot express the gratitude we share as partners of Alexander Creek with the incredible accomplishments you’ve achieved in our community. We feel very privileged to have you market the beginning of our long awaited dream. I hope we can continue a long, prosperous future of maintenance provided communities together.
Thanks again for your hard work and determination.

Sincerely,

Rosemary Sirna

Cathy –

Thank you so, so much for your willingness & effort to help my clients (Greg & Susan Hard) get bids for their basement. It saved me so much time & gas money! I hope to return the favor soon. It’s so refreshing to work with wonderful agents!

Thanks again,

Mellonie Fleming

Cathy,

You have been a joy to work with. No wonder you are at the top. Good luck in your future endeavors.

Thank you,

Karen & Reggie

Cathy and her Marketing Team are the highest level of customer service I could have ever hoped for in selling my home. They handled every detail and kept in constant touch with me throughout the process: they had a contact to cover any need from lawn to roof repair. All of their services were quick and professional. A good friend recommended Cathy and told me I would be taken well care of, and was I ever! You can’t go wrong with this team and their record of excellence.

Cathy, Angela and the rest of the group did an outstanding job of selling our house and helping us find our new home that fit our wants and needs. Their efforts were boundless and above our expectations. Everyone’s positive attitude and their attention to detail kept us motivated as a seller. Their experience assured us that we would find our new home. Cathy and the rest of the group have all the right tools to get results. Thanks again for all your hard work!

Jeff and Vickie

Cathy helped us find a great house in the Lee’s Summit area after moving here from Texas. She is very knowledgeable and helped us understand potential problems or possibilities with a house. She is SO patient – she showed us many houses and helped us through one offer that we backed out on. She guided us through the house-buying process every step of the way and was always available for questions. I even recommended her to my parents!!! That’s saying something!

After making a long awaited comeback personally and financially, I was finally ready to buy a home again. I remember calling Cathy and asking if she thought I could actually do it and she said “yes!” Which is why I appreciate her so much; very positive and sincere, she gave me hope and found me the perfect home! Still there, still happy! Thank you Cathy.

Cathy is absolutely the most amazing agent you could possibly ask for! She worked with us for months (like 6) looking at house after house…always with a huge smile and a positive attitude. She is a fountain of knowledge and is eager to make sure she does what is right for YOU. When the paperwork had an issue, she worked for months after the close to make it right even though the error had nothing to do with her. I will never make a real estate deal without her. We love you Cathy!

My husband and I worked with Cathy to purchase our first house. She worked tirelessly and showed us over 40 houses – I’m so sorry, Cathy! She always seemed glad to help and her energy was unmatched. She loves her job and truly looks to find the best home for her clients. Cathy takes her job seriously and personally.

Cathy,

Wishing you & yours a wonderful 2009. I appreciate and enjoy working with you. You are a true professional, you take great care of your clients, and you deserve the best.

Mike

I wouldn’t trust anyone else with the purchase or sale of a home… Cathy’s team is the best there is.

Thank you so much for all your hard work Cathy. You have renewed my faith in Realtors! It was a real pleasure working with you. Thank you for providing us with all the information we needed from the beginning. You made the process so easy. I can’t believe it is over, but thank you!!

You are the BEST!! We appreciate you more than you will ever know.

Cathy and Alicia,

Thank you so much for all the help you gave us when purchasing our home. You two did a wonderful job coordinating all the many details that go with looking for and purchasing a home. I will recommend you to anyone and everyone who is looking to buy or sell a home.

Betsy DelFratte

I am truly thrilled that I found the right realtor. I went through a few as you know. You went beyond what I even expected to answer all my questions and help me sell my home. You were there for both of us every step of the way and then some. I wouldn’t use any other realtor from now on…so don’t go anywhere or retire until I am done!

Dear Cathy,

I wanted to call you yesterday and personally thank you and your amazing team of people for everything that you have done for us these past months to get our house sold, but like today I am still very emotional. Feeling very excited we closed, relieved financially, sad because I just loved that house, and anxious to move on with our lives here in Mississippi. Each time I tried to call and just as I am writing this email (you should have seen me at the bank yesterday), I am a blubbering fool. I did not want a few days to pass and not let you and your team know how much Ron and I are so very grateful for working with us to get our house sold in such a very tough market. I surely would not wish our situation to be put upon on anyone and if so, hope they land in your hands for help. Your honesty and willingness to tell us what needs to be done without intimidation, earned our respect from get-go. Your timely responses and continuous feedback throughout the selling process always kept our faith that the sale of our home would not be a forever agonizing ordeal. Please let everyone know on your staff how much we appreciate their kindness and their utmost professionalism with every phone call they made or had with us. They truly are the BEST!
Thank you so very, very much for everything….

Ron and Diana Schritenthal

It is easy to see why you are so successful. Your attitude and personality are really cool and coupled with your professional team and organization; I think you’re hard to beat.

I’m glad we finally got together.

Sincerely,

Rob

Mike,
Just wanted to say thanks for all of your efforts over the past couple
of months with us. Thank you for giving us a wide spectrum of houses
and locations to see. As you know, after having lived so many places
and had so many types of house, it was difficult to really narrow down
what we wanted this time. Thanks for bearing with us as we decided and
helping us with inspections, etc. after we did make a decision.

John and I are very pleased with our selection and do appreciate your
efforts in getting us from internet searches to homeowners.

Thanks again for everything.

Sincerely,
Sandy Mitchem

Even though it’s been a while, your name is always the benchmark I use when discussing brokers with family and friends. And things like this prove your commitment to impeccable service! Thanks